Terms

5.

Shipping Conditions

We can forward letters, magazines, catalogs, or any other common mail items at this time.

Ppali-Ppali Shipping LLC uses standard US units of measurement. Although we may from time to time offer the equivalent measurement in metric units for convenience, the US unit of measurement is used for all calculations.

We will prepare your items for shipment upon your request. Our standard packaging service includes a suitable shipping box, void fill as appropriate, and tamper-proof security tape.

Packing options for additional safety, such as bubble wrap or stretch wrap, are available at extra cost. These options will be presented to you for selection at the time you submit your pack request. Any fees for extra packing options will be billed to your account at the time they are performed. These fees are not refundable once billed.

After we receive your request, we will pack the items requested. Once this is done, a final measurement of the parcel’s weight and dimensions will be presented to you with available shipping methods. An invoice is sent via email then your package is shipped. 

You can cancel a pack request after submitting it. Just make sure no items have been shipped to the warehouse. We reserve the right, at our discretion, to reject pack requests that cannot be completed due to physical size limits, inadequate documentation, noncompliance with or carrier terms, or any other applicable cause. We will inform you of the reason for cancellation and present you with options for resolving the situation.

We support only shipping methods displayed using our shipping calculator. Please note that some shipping methods make use of dimensional weight when calculating shipping charges.

Dimensional weight is defined as; (L x W x H) / divisor = Dimensional Weight. The divisor can vary based on the shipping method used.

Ppali-Ppali Shipping LLC may provide estimated delivery time frames for your convenience. These are general estimates based on average times, and not guarantees. Some shipments may be delivered outside of these estimates, especially if packages are shipping to Jeju. 

Shipping speed is not guaranteed, and there is no compensation for shipping delays or delivery timing.

6.

Prohibited Items

By registering for our service, you agree not to use our service to store or ship any prohibited items. Prohibited items include, but are not limited to, the following;

Guns and explosives, including parts, ammunition, and imitations. Example; rifles, pistols, gun holsters, scopes, mounts, stocks, barrels, grips, rings, magazines, reloading presses and press kits, any other materials or equipment used for making guns or ammunition, dynamite, firecrackers, replica guns, toy guns, BB guns, paintball guns, etc

Weapons and weapon parts. Example; swords, axes, bayonets, knives, bows and arrows.

Alcohol, tobacco, prescription drugs, any illicit or controlled substance or paraphernalia. Example; narcotics, psychotropic substances, cigarettes, cigars, pipes, hookah, hookah accessories, rolling paper, liquors, beer, wine, any equipment or materials used for making alcohol and tobacco products.

E-cigarettes, vaporizers, any related parts or paraphernalia. Example; vape pens, vape kits, box mods, vape juices, e-liquids, liquid flavors, coils and wires. US law heavily regulates shipping of all vape products and as such we are unable to ship these items, even within the US.

Liquid food flavorings

Nail polish, paints & other flammables

Lithium metal batteries

Loose Lithium-ion batteries may only ship to certain countries (see Restricted Items section) Examples; power banks, phone cases with built-in batteries, spare batteries for consumer electronics

Flammable and combustible substances of any kind. Example; paint, nail polish, gasoline, other fuels, matches, lighters, fire-starter kits, used tools or car parts that contain fuel fumes

Pressurized substances. Example; spray deodorant, hair spray, spray paint, or any other aerosols.

All substances in powdered form

Chemical, corrosive, radioactive, and toxic substances of any kind. Example; pesticide, herbicide, poison, acid, hazardous waste.

Animals, animal organs or substances.

Human organs and/or substances, and blood and blood parts.

Perishable items.

Plants of any kind and in any form, including seeds

Precious stones of any kind, except for jewelry

Drones or drone parts of any kind.

Banknotes, securities, traveler’s checks, currency, credit/debit cards, cash equivalents of any kind

Materials of a pornographic nature, or intended to spread hate propaganda

Any item prohibited by the carrier company.

Copyright infringing materials.

Any item prohibited by any law, regulation, state, or local government.

Any other item that we, at our discretion, believe to be potentially dangerous, hazardous, or illegal.

Jewelry and watches can be shipped only if their value does not exceed $1000.

Risky items; The following items can be shipped only under your own responsibility. Risky items are uninsurable. Ppali-Ppali Shipping LLC will not be responsible for any financial loss resulting from damages to these items in transit;

Eyeshadows and eyeshadow palettes.

Any items that can be damaged as a result of temperature fluctuations.

Containers with oil.

Extremely fragile items. Example; glass containers, light fixtures and light bulbs, kitchenware, sculptures.

If we receive any prohibited items on your behalf, we will inform you of the situation immediately. You will have a period of five business days to remove the item from our warehouse using a supported method, including returning the item to the original point of sale or other address within the United States. After the expiration of this five-day period, any items will be considered abandoned and will be disposed of. Any prohibited items which cannot be shipped within the United States due to carrier restrictions or local laws will be disposed of immediately. We are not liable for financial damages resulting from such disposal.

7.

Import and Export

Before shipping your items, you must enter a customs description and customs value for each item in your outgoing shipment. You are responsible for ensuring that the values and descriptions are complete and accurate. We will in no case be responsible for delays, damages, or penalties caused by inaccurate customs declarations.

We will under no circumstances be responsible for the payment of duties, taxes, tariffs, or any other charges related to the import or export of products. If we are billed for any such charges on your behalf, we will bill your account for the full amount.

You agree that you are solely responsible for the accuracy of customs documentation for your parcels, and you are solely responsible for adherence to all applicable laws of the United States and your local jurisdiction.

It is advisable to describe items in general terms, omitting specific branding. For instance, “tablet computer” rather than “Apple iPad.”

The value of items that may be exported in a single item type is limited to $2,500 USD. Additional documentation (EEI) may be required if items worth more than $2,500 are shipped to the same address on the same day.

Ppali-Ppali Shipping LLC insurance does NOT cover financial damages arising from any of the following circumstances;

Delay, loss or non-delivery due to the actions of any government authority, including customs and border protection authorities.

Damages arising from a loss of market value, decay, or defects in the product itself.

Incidental or cosmetic damage to product packaging, when the item itself is undamaged.

Claims for reimbursement of postage fees for delivery delays, whatever the cause.

Leakage or damages caused to the package or items by leakage of another product

The following conditions, if applicable, render FastClaim Shipping Insurance void;

Any items in the parcel were shipped in violation of our shipping terms, including prohibited items or items inaccurately declared on customs documents.

Loss, damage, shortage or non-arrival of parcel is due to the parcel being insufficiently addressed for delivery.

Loss, damage, shortage or non-arrival of parcel is due to the parcel containing items which were not properly disclosed, including but not limited to; lithium-ion batteries, perfume, or any prohibited items.

Delivery is attempted by the carrier.

Loss, damage, shortage or non-arrival due to an act of war or war-like actions.

You initiate a payment dispute or chargeback action against prior payments made to us.

Claims are paid out into your Fishisfast account balance. You can then use them for further Fishisfast transactions or request a withdrawal by any supported method.

Products returned with a prepaid return label are not subject to insurance. Any claim for a product that has been lost or damaged after the product left the warehouse is the sole responsibility of the customer or the store that supplied the return label.

8.

In-Store shopping Services

At your request, we will shop in store for your items. If you are interested in this service., fill out the separate form with items, Item number, and store name.

The commission for this service will be $25 PER store plus 7% of the total price of the order. We will purchase only items matching exactly those you request. You are responsible for communicating with us all optional details, including sizes, colors, capacities, desired features, etc.If we cannot determine the correct configuration, we will not complete your purchase until we have confirmed these details with you.

Occasionally, the price of products may change between the time we receive your request and the time we attempt to purchase on your behalf.

If the price of requested items at the time we attempt purchase is lower than the price expected, your account will be billed for the lower amount. The remaining funds will remain as a credit balance on your account.

If the price of requested items at the time we attempt purchase is higher than the price expected, we will not purchase the items without confirmation from you.

If you would like to return any items, you will be responsible for a $15 inconvenience fee.